Privacy Policy

Last updated: 22 September 2026

1. Who we are

Jungli is a restaurant brand operated by SAVAY Hospitality Ltd, a company registered in England and Wales (company number 17009020). SAVAY Hospitality Ltd is the "data controller" of the personal data described in this policy, which means we decide how and why it is processed.

This policy applies to personal data collected through this website and when you book, contact or dine with us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What we collect and why

Guest list sign-ups. When you join our guest list we collect your email address, and your phone number if you choose to give it, so we can send you launch updates and news about Jungli. We rely on your consent (Article 6(1)(a) UK GDPR), which you give by joining the guest list (the form makes clear that joining means receiving our emails) and can withdraw at any time — every email we send includes an unsubscribe link, or you can email us and we will remove you promptly.

Contact form enquiries. When you contact us we collect your name, email address, the contents of your message, and your phone number if you choose to give it so we can respond. We rely on our legitimate interests (Article 6(1)(f)) in responding to enquiries from guests and prospective guests. Sending an enquiry does not sign you up to marketing. If you also tick the box to receive news, offers and events, we will email you on the basis of your consent, which you can withdraw at any time using the unsubscribe link in any email.

Table reservations. Bookings are handled by our reservations partner SevenRooms. When you book, SevenRooms collects details such as your name, contact details, party size, and any preferences or requirements you choose to share (for example dietary or accessibility needs). We process this data because it is necessary to take and manage your booking (Article 6(1)(b) — steps taken at your request prior to entering into a contract). Where you share health-related information (such as an allergy), we handle it only to keep you safe when you dine with us.

Gift voucher purchases. When you buy a gift voucher we collect your name and email address, the recipient's name and email address, and any message you choose to write on the voucher. We need this to create the voucher, send it to the person you are giving it to, send you a receipt, and recognise the voucher when it is redeemed at the restaurant. We rely on performance of a contract (Article 6(1)(b) UK GDPR) for the purchase itself, and on our legal obligations (Article 6(1)(c)) to keep records of the sale for tax purposes. The checkout is provided by Gift Up! and your card details are handled by our payment provider — they are never seen by, or stored on, this website.

If someone buys a voucher for you. The person buying it gives us your name and email address so we can send you the voucher. We use those details only to deliver the voucher and to deal with any query about it, and we do not add you to any marketing list. If you would rather we deleted your details, email hello@wearejungli.co.uk — though we will need to keep a record of the voucher itself until it expires or is redeemed, so it can still be honoured.

Technical data. Our hosting provider automatically logs limited technical information (such as IP address, browser type and pages requested) for security and to keep the website working. We rely on our legitimate interests in running a secure, functioning website.

Website analytics. We use Google Analytics and Microsoft Clarity to understand how people find and use this website — pages viewed, how you arrived, approximate location, device and browser type, and, through Clarity, how you move around and click on pages — so we can improve it. This is described in full in section 7. We rely on your consent for the cookies this involves, and on our legitimate interests (Article 6(1)(f)) in understanding and improving our website for the analysis itself.

We collect only what we need. We do not buy personal data, we never sell your personal data to anyone, and we do not use analytics data to target advertising at you.

3. Who we share it with

We use a small number of trusted service providers ("processors") who handle data on our instructions under written contracts:

• Netlify — hosts this website and securely stores guest list and contact form submissions.
• Gift Up! — runs our gift voucher checkout and issues, delivers and tracks the vouchers themselves. Gift Up! is operated by Koan Adventures Ltd, a company registered in England and Wales (number 8641729). See giftup.com/privacy-policy.
• Our card payment provider — takes the payment when you buy a gift voucher. Your card details go directly to them and are never seen by, or stored on, this website. They act as a controller in their own right for payment and fraud-prevention purposes.
• Brevo — sends our emails, including guest list updates and gift voucher deliveries. Brevo acts as our processor. See brevo.com/legal/privacypolicy.
• SevenRooms — operates our reservations system. Their own privacy notice is available at sevenrooms.com/privacy-policy.
• Google Analytics — measures how this website is used. Google acts as our processor for this data. See policies.google.com/privacy.
• Microsoft Clarity — shows us how visitors use our pages, including heatmaps and recordings of page browsing. Microsoft acts as our processor for this data. See privacy.microsoft.com/privacystatement.
• Google Maps — powers the map on our Location page. When the map loads, Google may receive technical data (such as your IP address) and set cookies. See policies.google.com/privacy.

We may also share personal data where the law requires it (for example with regulators or law enforcement) or to protect our legal rights.

4. International transfers

Some of our providers (including Netlify, SevenRooms, Gift Up!, Brevo, Google and Microsoft) are based in, or store data in, the United States or the European Economic Area. Where personal data leaves the UK, we make sure it is protected by safeguards approved under UK law — such as the UK Extension to the EU-US Data Privacy Framework, or the International Data Transfer Agreement / UK Addendum to the EU Standard Contractual Clauses.

5. How long we keep it

• Guest list emails — until you unsubscribe or we close the list, after which they are deleted.
• Contact enquiries — up to 24 months after our last exchange, unless we need them longer to resolve an issue.
• Reservation records — kept in SevenRooms for as long as needed to manage bookings, guest preferences and our legal obligations, then deleted or anonymised.
• Gift voucher records — held by Gift Up! while the voucher is valid and can still be redeemed, and kept by us for six years from the end of the financial year in which it was sold, because HMRC requires us to keep records of sales for that long.
• Technical logs — kept for short periods by our hosting provider for security purposes.
• Analytics data — event-level Google Analytics data is retained for the period set in our Google Analytics account, which is never longer than 14 months. Aggregated, non-identifying reports may be kept for longer.
• Microsoft Clarity recordings — kept for 30 days. After that Microsoft keeps a small sample, along with any recordings we save, for up to 13 months.

6. Your rights

Under UK GDPR you have the right to:

• Access — ask for a copy of the personal data we hold about you;
• Rectification — have inaccurate or incomplete data corrected;
• Erasure — ask us to delete your data ("right to be forgotten");
• Restriction — ask us to limit how we use your data;
• Portability — receive the data you gave us in a machine-readable format;
• Objection — object to processing based on our legitimate interests, and to direct marketing at any time;
• Withdraw consent — where we rely on consent, withdraw it at any time without affecting earlier processing.

To exercise any of these rights, email hello@wearejungli.co.uk. We will respond within one month, and exercising your rights is free of charge. We may need to verify your identity before acting on a request.

You also have the right to complain to the UK's supervisory authority, the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint or 0303 123 1113. We would welcome the chance to resolve any concern directly first.

7. Cookies and analytics

We use Google Analytics 4 to measure how this website is used. It places two cookies in your browser:

• _ga — tells one visitor apart from another. Expires after 2 years.
• _ga_2W90Y7PJMZ — keeps track of your current visit. Expires after 2 years.

Through these, Google collects the pages you view, how you reached the site, your approximate location (derived from your IP address, which Google does not store in Analytics), and your device and browser type. Google processes this on our instructions as our processor. We do not use it to build advertising profiles, and we do not share it with advertisers.

We also use Microsoft Clarity, which records how visitors interact with our pages — clicks, scrolling and mouse movement — as heatmaps and session recordings. Anything you type into a form on this website is always hidden from these recordings, and we tell Clarity not to use your data for advertising. If you accept analytics cookies, Clarity places two cookies in your browser:

• _clck — remembers a random ID for you, so visits can be counted accurately.
• _clsk — links the pages you view in one visit into a single recording.

Clarity may also set Microsoft cookies described in Microsoft's Clarity cookie list. If you decline, Clarity sets no cookies: it records only single, anonymous page views and cannot connect them to each other or to you.

Your choice. When you first visit, we ask whether you accept these analytics cookies. Google Analytics does not run at all unless you accept.

How to refuse or remove these cookies. You can block or delete cookies at any time in your browser settings, or install Google's opt-out browser add-on. Clearing this website's cookies and stored data will also show you the cookie choice again. Most browsers also offer a "Do Not Track" or private browsing mode. Refusing analytics cookies does not affect your ability to use this website, book a table, join the guest list or contact us.

Other services embedded in the site — the Google map on our Location page and the SevenRooms booking widget — may set their own cookies when you use them, as described in their privacy notices linked above. Apart from these, this website sets no cookies of its own.

8. Security

All connections to this website are encrypted (HTTPS). Access to submitted data is limited to the people who need it, and our providers store it on secured, access-controlled infrastructure. No system is ever completely risk-free, but if a breach were to put your rights at risk we would notify the ICO within 72 hours and, where required, affected individuals without undue delay.

9. Children

Families are welcome at Jungli, but this website's forms are not intended for children under 16 and we do not knowingly collect their data online. If you believe a child has submitted personal data to us, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time — for example if we add new services. The latest version will always be on this page, with the "last updated" date above. If a change significantly affects how we use your data, we will take reasonable steps to bring it to your attention.